About Us – FAQs – Services

By Request – About Us, FAQs and Services

Got a question?
FAQs designed to help you

Hopefully this page will answer all your questions and general queries about our products and services. For anything that isn’t covered on this page and other relevant sections of the website, please contact us.

About Us

Q Are By Request a new company?

A No, we’ve been established since 1988. Our aim to provide top quality food with service second to none.


Q Why should I choose By Request?
A  If you haven’t heard of us that’s because we are discrete, so take a look at our client list, and what they have to say about us as a company, the food we provide and the service we offer.

  • Then look at our extensive list of services, which means just one phone call to BY REQUEST .takes care of your entire function
  •  Then look at our price list, most of our menus include everything you will need, any optional extras are stated and the price displayed. This means you’ll know exactly how much the function will cost and won’t get charged for any hidden “extras”.
  • If you want friendly service, give us a call. We can chat about your requirements, or we can come and see you (we have no salesmen and you’re under no obligation)

  • You need consistency and reliability, some of our customers have been with us for years yet we continue to delight both them and their clients. We can be contacted via telephone, fax, pager, mobile phone, e mail, even smoke signals – 24 hours a day, 7 days a week. We can use the same equipment to keep you in the picture.
  • We can often assist customers at short notice.
  • We have no minimum order.
  • We specialise in outside catering, we are not a sandwich shop or a housewife doing this as a side line.
  • We do not buy in any convenience food, we prepare and produce all our products in our own purpose built premises.

There’s More!

Q  Are By Request the cheapest?
A  No, we don’t try to be the cheapest, who wants to be known as cheap, but we are known as providing excellent value for money. By Request’s prices always include crockery, cutlery, napkins, table linen, delivery, collection, washing up and in a lot of cases fresh flowers. Make sure you are comparing like for like. Quality costs, and we don’t apologise for using quality ingredients, quality staff and quality equipment.

Q Does By Request use qualified staff?
A Yes, all staff have Food Handlers Certificates, and our chefs are all City & Guilds qualified. The management has degrees, and between our current staff we have 175 years experience in catering.


Wedding Receptions
Fork and Finger Buffets
Boardroom Lunches
Cocktail Parties
Intimate Dinner Parties
Hot Buffets
Carved Buffets
Ethnic and Vegetarian Foods
Elegant Banquets
Garden Parties
Corporate Fun Days
Sporting Events
Breakfast & Brunch Service
Food To Meet Special Dietary Requirements
Christmas and Ascot Picnic Hampers
5 Star Gourmet Hampers
Celebration Cakes
Lavish Marquee Events
Event Organisation
Drinks Service Including Sale or Return
Glass and Crockery Hire

Hope these FAQs helped but if you have ANY other questions please contact us.